Accidental Damage or spilled a drink on your MacBook or MacBook Pro?

Liquid damage, spill, spillage, water, fluid, beer, wine, coffee, tea, milk, drink...

Accidents Happen… Had a spill, spillage or liquid damage on your Apple Mac laptop?

 

ARE YOU CONCERNED ABOUT YOUR FILES / DATA ??

So liquid has accidentally spilled into your Apple Mac.

What should you do now?

MacEmergency, London's accident and liquid damage Apple Mac data recoivery and Mac repair experts recommend the following:

1 - Immediately shut down the Mac, unplug the power adaptor switching off the mains socket first.
2 - Remove the Mac’s battery if it’s a laptop - iBook G4, PowerBook G4, MacBook or MacBook Pro.
3 - Disconnect all cables and any connected peripherals.
4 - Lay the Mac upside down on paper towels to get as much liquid as possible to drip out.
5 - Store the Mac in a warm dry environment such as an airing cupboard.
6 - Note the amount and type of liquid spilled on your Mac and if possible the location of the spill - keyboard, trackpad, under casing, display lid, etc.
7 - Immediately contact MacEmergency to arrange a fast professional inspection and evaluative diagnosis - for FREE !

What not to do when liquid is spilt on your Apple Mac:

• Do not try to start up. Liquids can help electrical current move about the components of your Mac in destructive ways.
• Don’t shake the computer (this will only spread the liquid around).
• Don’t use a hair dryer on it (even at a low setting a hair dryer will damage sensitive components).

What are the chances my Mac will be OK?

The chances are surprisingly good. But keep in mind, most spill damaged Macs will require replacement parts.

My Mac won’t turn on after a spill. Is it worth cleaning?

If the Mac is fairly new it makes sense to attempt a spill cleaning. If it is older than three years, it may be time to consider a new Mac.

How does this affect my warranty or AppleCare?

Apple does not cover damage caused by spills. Accidental damage and spillages will also probably render your warranty invalid from the point of notifying Apple. Apple charge high prices to deal with spill damaged Macs. Our prices and data recovery techniques are much more reasonable.

It was just a little liquid. How could that have killed my Mac?

It really depends on where the spillage took place and where liquid made contact with the internal components. The tiniest amount of liquid could cause a logic board to fail. (The logic board is the main circuit board in your computer that connects every other component inside the machine.) The logic board (motherboard) of a Mac is densely crowded with many sensitive components. Liquid and electronics do not mix!

How long with it take to repair?

Spill cleaning is time consuming. It is a process that is best not rushed. The better the preparation the more chance of success. Please keep in mind what is being done in the case of a spill cleaning. We probably have to fully disassemble your Mac. After that, it must be allowed to dry for at least 48 hours, preferably 72 hours. Then we inspect it further to determine what damage has occurred. With your approval we replace failed parts, reassemble and fully test it. Finally it is ready to collect when we're sure it passes all functional tests.

Can I trade-in my spill damaged Mac to you for parts?

Usually not. Any parts damaged by the spill cannot be traded in but occasionally we may offer a small amount for other parts however only if they are completely unaffected.